April 27, 2017

City offers walk-up yard waste removal for persons with disabilities

The City of Winnipeg has adopted a new Policy that allows people with disabilities who are unable to transport their yard waste to the curb, another option. 

The new policy was spurred by a human rights complaint to the Manitoba Human Rights Commission that alleged that the City was discriminating against an individual by not accommodating her disability-related needs. 

The Policy will create a new process that allows individuals to apply for yard-waste removal services on providing medical support for the need for the service and if they can show that there is no other individual at their residence who can assist with transporting yard waste the curb. It also is consistent with existing City policy for walk-up retrieval of recycling and garbage bins for individuals with disabilities.

“We are pleased to be able to provide this new service as we know it will benefit individuals for whom the curb-side pick-up was a barrier, either because of temporary circumstances or because of a permanent disability,” said City Councillor Brian Mayes, Chair of the Standing Policy Committee on Water and Waste, Riverbank Management and the Environment. 

Complaints based on disability continue to rank highest in the range of discrimination complaints made to the Commission under The Human Rights Code.  “Any time the resolution of a complaint results in making changes to a system that may have been unintentionally creating barriers for individuals with disabilities, we are closer to creating equality for all Manitobans”, said Isha Khan, Executive Director of the Commission.

Marilyn Hendzel, who until now has relied on the generosity of her neighbours who have been transporting her yard waste to the curb, made the initial complaint to the Commission.  “For people who live with disabilities, a change like this can have a profound effect on the way we live and confirms that we are indeed seen as equals among other Winnipeg home owners”.

Details regarding the new policy and a start date for the service will be available on Winnipeg.ca or by contacting 311, open 24 hours every day, by phone at 311 or by email at 311@winnipeg.ca.

For more information or to arrange an interview, please contact:

The Manitoba Human Rights Commission
hrc@gov.mb.ca; 204-945-5815; George.Sarides@gov.mb.ca;

City of Winnipeg
mediainquiry@winnipeg.ca